Always consult with us by contact before returning any merchandise, regardless of the reason.
If you contact us first, we always accept requests to return saleable-condition merchandise for any reason if made within 10 days of delivery for a cash refund for merchandise, although we will not refund the shipping charges necessary to return the item to us.
We also deduct the cost of the bank transfer to proceed with the refund.
Therefore, the monetary amount to be returned will correspond to the total invoice by subtracting the shipping charges and the cost of the bank transfer.
"Saleable condition" means the item is in like-new condition with all parts and components present, that it's packed exactly as packed by the manufacturer, and there is no damage to the outer package.
If a return becomes necessary due to a mistake in shipping, or a defect in the product, we will send you those requested damaged parts with no extra cost to you.
All claims for returns or refunds due to shipping damage or manufacturing defects must be made within 2 days of delivery.
If a return becomes necessary due to shipping damage, do not accept pack in the same time you receive it.
Please note that we accept payments and provide refunds in Euro only.
This means there may be discrepancies in the exact amount of your country's currency refunded due to fluctuations in international currency exchange rates between the time of a payment and the time of a refund.
We also offer refunds as store credit, which is in Euro. Accepting a refund as store credit would avoid any fluctuations in exchange rates.
Please also note that Replikant Technologies does not cover any fees charged by your country's Customs Office. All such fees are the sole responsibility of the customer.